I found the whole experience very reassuring and all explained very clearly. When visiting your office very comfortable. Thank you all very much.
Miss Green October 2024
Excellent, professional, courteous and friendly. Thank you all.
Mr Bunyan October 2024
Elizabeth very caring and helpful.
Mrs Slater October 2024
We were very pleased by the reception we received, all staff were extremely helpful and our business was conducted most satisfactorily.
Mr & Mrs Deacon October 2024
Professional throughout the process. Regular communication at all times.
Mr Southey October 2024
We are really happy with the service you provided and would definitely use your services again and recommend to family and friends. Thank you for helping us through this process for the first time.
Mr & Mrs Doolan September 2024
I have received many years of excellent service from everyone at Capron & Helliwell
Mr Gillett September 2024
The friendly cooperative service is especially appreciated by older people.
Mr Riches September 2024
Prompt, professional work, very helpful and polite, great guidance when required. Good team.
Mr Wright September 2024
Amanda was always polite friendly and explained things clearly
Mrs Cleave September 2024
I feel very comfortable dealing with Lindsay and the receptionists are always pleasant on the phone.
Mrs May September 2024
Everyone was most helpful.
Miss Bass August 2024
Polite, friendly and excellent. We have dealt with Capron & Helliwell since 1996 upon our return to Norfolk. Always extremely happy.
Mr & Mrs Arterton August 2024
Excellent and professional service
Mr & Mrs Gentry August 2024
All incredibly professional for a difficult house sale. Capron & Helliwell certainly took the pressure off us. Thank you
Mr & Mrs Pritchard August 2024
Faultless, Highly Competent, Courteous
Mr Glen-West August 2024
Excellent service.
Mr Newman August 2024
It made life so much easier to have a friendly, helpful welcome from all staff, thank you.
Mrs Fraser August 2024
The entire process was easy to understand, Very efficiently dealt with. All the staff were polite and respectful. We would definitely use the company again.
Miss Hazelton and Miss Spurgeon July 2024
Just to say thank you for dealing with the legal requirements associated with the purchase of my chalet. Your hard work and professionalism is much appreciated.
Mr & Mrs Mint July 2024
Special thanks to Accounts for sorting our disappearing CHAPs same day money transfer so quickly and efficiently
Mr Allen July 2024
Fantastic, professional service from Caroline on reception whenever I called, as well as being friendly and kind. Same to be said of Eleanor, she was very friendly, kind, professional and thorough. Thank you.
Mr Hudson July 2024
In the home visits by Elizabeth Collyer she was very pleasant, helpful and efficient.
Mr Moffat July 2024
Very satisfactory
Professor Higham July 2024
Always ready to listen and advise which is most helpful.
Mrs Garfoot July 2024
Amanda and Helen were very helpful and supportive. This was a long journey with lots of hold ups from external parties. But they both kept chasing and kept me in the loop. Thank you both so much!
Miss White June 2024
Thank you very much
Mr & Mrs Dewing June 2024
Sarah was great in responding to queries and responded in a down to earth manner which I could understand. Nothing was a problem.
Mr & Mrs Warman June 2024
Very happy, thanks for your help
Mr Cable June 2024
I was very pleased with the service, very friendly and helpful all the way through the process
Mr Maitland June 2024
Excellent local service
Mrs Palles-Clark June 2024
Have lived in Norfolk for 25 years and have used your services in several matters in that time and have been very satisfied
Mrs Rosbottom June 2024
Made to feel a valued client
Mrs Abel June 2024
The service we have received has been outstanding.
Miss Peek & Miss O'Neill May 2024
Eleanor Russell made the process of writing our new Wills very easy. She took time to explain everything and answered all of our questions. A very efficient service. Reception staff very friendly.
Mr & Mrs Jones May 2024
Always very satisfied with our service from Lindsay Little. She is very friendly and helpful to us.
Mr & Mrs Tomkins May 2024
I have always been to Capron & Helliwell for any matters that need to speak to a Solicitor. I always come to you when updating my Will and Liz & Trish could not be more helpful and caring. Thank you.
Mr Chettleburgh May 2024
We were extremely satisfied.
Mr & Mrs Smith May 2024
Sarah McMahon was excellent, speedy and easy to deal with. I will use the firm again when I move to Norfolk in the future.
Mr Titman May 2024
I would just like to say your correspondence was written in plain English but some of the correspondence (legal jargon) from other sources was somewhat confusing. I know there is a lot of paperwork and not all of it can be explained in plain English but can be very frustrating to a layman.
Mrs Batley May 2024
Professional and friendly service at all times. Particularly empathy and support provided for me during bereavement which helped me following my father's passing.
Mr Southey April 2024
The service we have received from C&H has been outstanding. Amanda is the best solicitor we have ever dealt with; extremely efficient, friendly and knowledgeable, cannot recommend enough!!!
Initially was recommended by Strutt & Parker and have used ever since. Recommended to my parents and will recommend to anyone who asks.
Millor (Norfolk) Limited March 2024
We used Capron & Helliwell for 2 Wills and 4 Powers of Attorney. Everything was thoroughly explained to us. Costs were given to us and the whole process was painless, efficient and considerate.
Miss Hazelton & Miss Spurgeon March 2024
We have had excellent service from Capron & Helliwell (Stalham) cannot fault it. Such a rarity these days.
Mr & Mrs Mason March 2024
Very professional and efficient as well as extremely pleasant. Thank you.
Mr & Mrs Venn March 2024
We were extremely satisfied with the service provided by Elizabeth Collyer. The advice given was clear and concise which helped us understand all aspects of our Wills.
Mr & Mrs Wilson March 2024
The advice and structuring of the Will drafting process was much clearer than my previous experience with a Will writing/financial services firm.
Mr Rudling March 2024
As a family we have used Capron & Helliwell for many years and have always been extremely satisfied.
Mrs Bayfield March 2024
I have been with your since 1994 that should say a great deal. Elizabeth Collyer has always been helpful and friendly. I don't think I could find a better solicitors. Thank you for all your help. You make me feel very welcome.
Mrs Grimmer March 2024
Excellent Service
Mrs Rogers March 2024
Your service was excellent from start to finish. We were very grateful for your support and guidance throughout a protracted sale process.
Mr & Mrs Brodie February 2024
We have recommended to others.
WE have two more properties to sell and will use you.
Mr & Mrs Nicholls February 2024
We were fortunate enough to have you recommended by a relative, who had already mentioned your excellent performance in general conversation about his property dealings.
We simply could not have been more satisfied.
You were professional in every best sense of the word; friendly, efficient, patient and caring.
Purchasing a home is always a stressful experience; your manner/style instilled a confidence which was most welcome.
Thank you very much.
Mr & Mrs Jones February 2024
The whole process for the writing of our Wills was quick, efficient and professional. All the team we dealt with were friendly and helpful, we will not hesitate to use you again or recommend to friends and family.
Mr & Mrs Day February 2024
Very professional - no improvements required. Always striving for more
Mr & Mrs Beardshaw - January 2024
It was a pleasure to do business with Eleanor, We have recommended her to other family members.
Mr & Mrs Cousens - January 2024
Excellent help and advice, highly recommend Lindsay at C&H if considering making a Will
Mr King - January 2024
Very pleased.
Mrs Stinton - January 2024
I would like to thank Capron & Helliwell for their excellent service in selling my house.
Mrs Warren - January 2024
We have been very happy with the service we have received both from Sarah, Emma and receptionists. Communication has been excellent, which is key. Everything during the 3 separate property transactions this year has proceeded smoothly and promptly. We have no complaints!
Mr & Mrs Bishop December 2023
Very satisfied all round
Mr & Mrs Shephard December 2023
Very cheerful and helpful
Mr Chenery & Mrs Dougan December 2023
Overall I was very pleased with the service from Sarah and all staff at Wroxham branch. So welcoming and efficient.
Mrs Abel December 2023
Friendly and efficient service
Mr & Mrs Bishop November 2023
Whole process made very easy by very efficient and friendly staff. Thanks you.
Mr & Mrs Venn November 2023
Very friendly really good service
Mr Maitland November 2023
Stacey was very friendly and put us at ease straightaway
Mrs Lawrence November 2023
I found Capron & Helliwell to be very professional, knowledgeable and I was extremely satisfied with the work they did for me. I will be using them again and I definitely recommend them.
Mrs Stearn November 2023
Capron & Helliwell have always provided a good service and the staff are always helpful, friendly and polite.
Mrs Plummer November 2023
The service I have received from Capron & Helliwell has been excellent.
Mrs Musson October 2023
Helped to make a stressful time more bearable.
Mrs Leman October 2023
I received very helpful and courteous advice.
Mrs Buxton October 2023
Absolutely fantastic! Amanda and her team made the purchase of our house so easy and it all went through very quickly. Would recommend to everyone and will use again.
Mr Carr & Miss Kelly October 2023
Service fantastic. Could not fault it. Amanda and Helen kept me up to date at all times.
Miss Peck October 2023
Perfectly satisfied - thank you.
Mr & Mrs Grapes October 2023
Extremely pleased with your help through a very trying time.
Mr & Mrs Hobbs October 2023
Cannot fault service. Very helpful and very friendly staff.
Mr & Mrs Huntley October 2023
A very friendly and efficient service throughout!
Mr & Mrs Loomes September 2023
Again, like with the sale of our Norfolk house, Amanda assisted by Helen made the purchase of this house an easy straightforward process. When delays occurred at the bottom of our sale chain they kept all parties informed and kept our sellers Solicitors in the picture. A great team.
Mr & Mrs Thomson September 2023
I have always had good service.
Mrs Bridgeman September 2023
The service we received throughout our transaction was exemplary
Mr & Mrs Carter August 2023
Sarah & Emma both gave superb, efficient help and advice - I didn't know that service like that still exists in the UK!
Mr & Mrs Penney August 2023
I found you all very kind and helpful it is pity that other services can't be as helpful. Thank you to all at Capron & Helliwell.
Mr Taylor August 2023
I cannot fault it!
Mrs Hempsell August 2023
First Class Friendly Service
Mrs Mason August 2023
100%
Mrs Clay July 2023
Thank you all very much. As always doing all you can in my bester interest.
Mrs Jewiss July 2023
Sarah McMahon is polite, courteous and we felt very happy for her to act for us.
Mrs Warnes Mr Newland & Mr Newland July 2023
Your staff are pleasant and very helpful. Eleanor put us at ease at what could have been a stressful time. Thanks to all.
Mr & Mrs Forder April 2023
Stacey was very east to talk to - reassuring and professional. We feel confident with the advice given
Mr & Mrs Jones May 2023
Happy with service, Very helpful with everything, Thank you
Mr & Mrs Norman May 2023
Made to feel most welcome from our first visit by the receptionist. Always quick to answer phone when we called. Mrs Eleanor
Russell very helpful with the layout of our Wills and always explained what we didn't understand. Her secretary was very obliging to witness our Wills. Thank you all.
Mr & Mrs Winter May 2023
Excellent Service, Thank You
Mr Davison April 2023
Very satisfied with Stacey
Mr Shorter
Excellent Service
Mrs Ottaway April 2023
We are more than happy with the "service" received from Stacey Ashworth and would like to express our thanks to her in this respect.
Ms Baker & Mr Milligan March 2024
Amanda handled our land purchase very efficiently and responded quickly to requests for an update on progress. No complaints at all, thank you!
Ms Crockett & Mr Crockett December 2023
Great service from start to finish, keep up the good work.
Mr Frost April 2022
My family have used Capron & Helliwell for approx 40 years. We have always felt that we have been given amazing service & advice. Previously by N Lucking and L Little and now by Sarah McMahon who has been extremely patient, thorough and informative throughout the process, she has even advised us of additional information. We would certainly use Sarah again. She is a true asset to your company.
Mr & Mrs Browne April 2022
No improvements needed at all. Everything was very professionally handled, and very efficiently too. Very straightforward.
Mr Kingsbury April 2022
Thank you Amanda for dealing with my father's property sale very professionally and your management throughout has been excellent
Mr Adams February 2022
Many thanks to Amanda and Serena for providing first class service in selling my house. I cannot suggest any improvements as I felt everything was excellent. It was reassuring that I could easily contact you by phone or by visiting your office. I would not hesitate in recommending you.
Mrs Barnard February 2022
We cannot praise Sarah McMahon highly enough. Her calm, clear, professional manner, excellent communication and support and advice were greatly appreciated. of note, our Estate Agent also had warm words of praise for her. Thank you again Sarah.
Mr & Mrs Baldwin January 2022
Very happy.
Mrs Overton January 2022
Every time I've used Capron & Helliwell (either branch) I have always had good service, great advice and very prompt responses. Won't go anywhere else, as I'm treated well, and not treated like just a number.
Mr & Mrs Hornagold December 2021
Very satisfied with Miss Little and her secretaries. They have always been most helpful and courteous.
Mrs Golder January 2022
I was very impressed with your efficient service on this transaction. In my professional life as a Chartered Surveyor I dealt with many firms of Lawyers, and your service on this job was second to none. Thank you.
Mrs Myers December 2021
Thanks you Sarah, excellent throughout!
Ms Ludovino October 2023
We were very happy with Amanda's work on both our sale and purchase. All correspondence was quick and good communication via email/calls to answer any questions. We also felt she was well organised and forward thinking helped move things along quickly and stress free!
Miss McGrath & Mr Keegan January 2021
Capron & Helliwell is a good firm with a great team. Over many years I have found "the firm" efficient and friendly - it's always been a pleasure dealing with you.
Mr Dodds January 2021
Very Good Service
Mr Newlove January 2021
Bryn is always helpful, friendly and has completed all our business for us
Mrs Tomkins January 2021
Staff very personable. Service provided very prompt and efficient and time allocated for queries.
Ms Scott July 2023